Victoria is a communication scientist with a keen interest in healthcare communication, particularly in relation to decision-making and patient participation. Currently, Victoria is using conversation analysis to explore patients’ use of cues which may index end-of-life and how healthcare practitioners respond to these. Previously, her conversation analytic research examined end-of-life decision-making in interactions between palliative medicine consultants and patients in a hospice setting.
In two systematic reviews and one rapid review, Victoria has analysed and synthesised communication practices relevant to palliative care. The systematic reviews focused on how practitioners communicate with patients about difficult and uncertain future issues and on identifying communication practices that encourage and constrain shared decision-making in healthcare encounters. Recently, as part of a team, she undertook a rapid review of clinical practices for talking about end-of-life and illness progression.
Victoria’s interest in healthcare communication also extends to interactions during labour and childbirth.
View Victoria’s Publications